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Lietuvos nacionalinė vartotojų federacija

Agrofirma SĖKLOS, UAB pateiktas atsakymas.

Laba diena,

2021.05.22 gavome kliento užsakymą nr. 103272 suma: 36,99 eur. su pasirinktu nemokamu atsiėmimu vienoje iš mūsų tinklo parduotuvių, esančios Verkių g. 27a. Kadangi klientas atsisakė užsakymo, informavome padalinį dėl prekių likučio sutikrinimo - ar prekės tikrai nebuvo atiduotos klientui. Labai atsiprašome, kad šis patikrinimas taip užsitęsė - labai atsiprašome už sukeltus nepatogumus. Klientui pinigai buvo grąžinti vakar 2021.07.01, pridedame ir patvirtinančius dokumentus. Dar kartą labai atsiprašome už šį nesklandumą.

Pagarbiai,
Neringa Čiraitė