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ANIMO FORTI SIA. T/A INCH2 | Prasymas isnagrineti skunda Order W159824 confirmed |

laba diena,



Gruodzio 11 diena isigijau batus  per internetine svetaine  https://inch2.com/products/combat-boots 

Is firmos  ANIMO FORTI SIA. T/A INCH2 

Elizabetes 19, INCH2, Riga LV1010, Latvia

batai buvo su nuolaida, sumokejus pardavejui kreditine  kortele gavau tik uzsakymo patvirtinima, taciau toliau nebebuvo jokio informacijos, praejus 26 dienom pareiskiau reikalavima grazinti  pinigus atgal, taciau pardavejas man atsake, kad batai yra gaminami. Pati dirbu prekybos srityje, ir online parduodame tik tas prekes  kurios yra sandelyje. Siai dienai yra praeje lygai 46 dienos, taciau nera nei prekes nei pinigu.Daug metu perku internetineje prekyboje, taciau nieko panasaus nera atsitike. Ivedus google  paieskoje apie si ta firma atsiliepimai is visu saliu yra tokie patys kaip mano  situacija  padaryti pinigai ir zmones prekiu negauna po 6-9 menesiu, taip pat ir neatgauna pinigu. Kadangi neiseina susitarti su pardaveju tad prasau jusu  isnagrineti  mano skunda ir nusiusti atitinkamoms tanyboms sioje salyje, del  rekalavimo grazinti pinigus nes  bendroji Civiliniame kodekse įtvirtinta taisyklė yra ta, kad pardavėjas prekes, kurios užsakytos naudojant ryšio priemones, turi pristatyti per 30 dienų terminą. Siunciu jums musu susirasinejima su pardaveju ir taip pat prisegu mokejimo kopija

Pagarbiai 
Karina Lubenec
--------- Messaggio originale ----------
Da: INCH2 <care@inch2.com>
Data: 07/01/2021 18:19
Oggetto: Re: Re: Order W159824 confirmed


Dear Karilube,

Just a quick update, your order is yet in production. 
We will do our best to finish and order off as early as we can. 

Straight after shoes are ready we will ship them to you with EMS/DPD courier service. We will update you with the tracking number and ETA after shoes will be dispatched.
We would like to inform that all our shoes are entirely handcrafted and made to order, therefore the production takes time, as stated in our Terms and Conditions (website: https://inch2.com/pages/terms-of-service)
T&C's: Manufacturing takes up to 8 weeks, however during campaigns it can take up to 12-14 weeks. Average delivery period for ALL orders takes up to 3 weeks by EMS/DPD . Although, it can take up to 16 weeks due to the global COVID-19 situation.

If there´s another inquiry please do not hesitate to contact me again, I'll be delighted to help you.


Wish you an excellent day!

Best wishes,
Inese
Inch2.com
INCH2 powered by Freshdesk 162044:779956


Dear ladies and gentlemen,



on the 11th of December the boots were purchased on your site order Nr W159824, up to now the boots have not arrived home since 26 days have passed. Please refund my money back, because I don't want the shoes anymore. It is not possible that you buy the boots and you have to wait 26 days. And you do not receive any information for the purchase
Please react in my letter, otherwise I will be forced to contact my lawyer and pay you the expenses



Kind regards
Karina Lubenec